Upon contacting us, we will set up an inspection right away to meet you at your home. Our well-trained account managers will walk you through the entire process to help you better understand what happens throughout. We will also work directly with your insurance company on your behalf to make it less stressful and help you get through this difficult time.

We will meet you at your home for an inspection of the damage. Scoping your home correctly takes experience — our certified agents are fully qualified to perform a thorough assessment to make sure everything is accounted for. We’ll also walk you through the entire process to ensure you completely understand how it works and the options you have to make wise decisions. Our goal is to help you understand the process and make recovery as easy and stress-free as possible.

We will assess your situation and ensure you have everything you need. For example, you will need clothing and possibly other small essentials to get you by for a couple weeks. To help you return to your normal routine and activities, we will treat and quickly provide two-weeks-worth of clothing for you and your family within 48 hours. Our well-trained staff are available to assist you throughout this process and will make sure you have everything you need, when you need it.

We will generate a complete and organized  inventory of all your textiles with our advanced bar-coding system. All your items needing restoration are tracked from your home to our restoration processing plant, and then back to your home. This ensures all your items are properly returned in a timely manner, making life easier when you move back into your home.